Office Hours - Monday to Saturday 9 am to 7 pm.

Customer Care Excellence : How to Create an Effective Customer Focus

Customer Care Excellence : How to Create an Effective Customer Focus

0 customer ratings, click here to login to do the ratings.

by Robert D. Cook
Price : LKR 1,382.50

Book Details
ISBN9780749457051
AuthorRobert D. Cook
PublisherKOGAN
Year2011
Edition6
Category Other

Book Description

Books Related to This Book

Bank Customer and The Law
Bank Customer and The Law

LKR 500.00

Dont Just Relate - Advocate: A Blueprint for Profit in the Era of Customer Power
Dont Just Relate - Advocate: A Blueprint for Profit in the Era of Customer Power

LKR 1,746.50

What Customers Really Want How to Bridge the gp Between what Your Organization Offers and What Your Clients Crave
What Customers Really Want How to Bridge the gp Between what Your Organization Offers and What Your Clients Crave

LKR 822.50

Cases In Operations Management Building Customer Value Through World Class Operations
Cases In Operations Management Building Customer Value Through World Class Operations

LKR 2,800.00

The Crm Handbook A Business Guide To Customer Relationship Management
The Crm Handbook A Business Guide To Customer Relationship Management

LKR 12,998.50

50 Activities for Achieving Excellent Customer Service
50 Activities for Achieving Excellent Customer Service

LKR 2,782.50

Complaint Management Excellence: Creating Customer Loyalty through Service Recovery
Complaint Management Excellence: Creating Customer Loyalty through Service Recovery

LKR 2,432.50

Customer Relationship Management
Customer Relationship Management

LKR 1,536.50

Marketing Management : A Customer Oriented Approach
Marketing Management : A Customer Oriented Approach

LKR 15,120.00

Fundamentals of Selling : Customers for life through service
Fundamentals of Selling : Customers for life through service

LKR 1,875.00

Customer Interaction Excellence in Hospitality
Customer Interaction Excellence in Hospitality

LKR 1,760.00

Delivering Quality Service Balansing Customer Perceptions and Expectations.
Delivering Quality Service Balansing Customer Perceptions and Expectations.

LKR 4,790.00

Connecting to Customers
Connecting to Customers

LKR 1,382.50

Kaizen Strategies for Customer Care (HB)
Kaizen Strategies for Customer Care (HB)

LKR 1,837.50

Customer Relationship Management
Customer Relationship Management

LKR 4,532.50