Learning Unplugged : Using Mobile Technologies for Organizational Training and Performance Improvement

This book shows how to get maximum value from each device in the mobile arsenal by using different wireless technologies. "Learning Unplugged" explains how wireless technologies offer your company an array of portable, inexpensive information-delivery options. From personal digital assistants and smart cell phones to handheld tablet computers and even wristwatch web browsers, this straightforward book devotes a full chapter to each of the most powerful devices and the technologies that make them work. "Learning Unplugged" reveals how to marshal these new tools to deploy full-scale training initiatives, deliver crucial updates, and provide just-in-time solutions to your most far-flung employees in sales, client services, investor relations, supply chain, and more, as well as how to exchange information much more efficiently with the manufacturing floor, facilities staff, and other employees not regularly at a desk. For exmples, telephone technicians in the field are able to diagnose problems, perform line repairs, test equipment, download technical expertise, and even map and schedule their routes-all via laptop computer. Featuring case studies and examples from a wide range of organizational settings, "Learning Unplugged" offers engaging, plain-English product descriptions, strategies for achieving management buy-in, assessment tools to pinpoint your company's need, and dozens of hardware, software, and solution-provider resources.